Most restaurateurs who get into the food and hospitality industry do so because of their personal love for food. The drive to open a restaurant falls flat when business competency is low. Thankfully, technology has progressed in the hospitality industry. There are many dedicated software available, of which mPOS system is the most beneficial. Many restaurant POS services are offering new solutions to make management of operations easy.
mPOS: the future of restaurant POS services
The rate of adoption of mPOS system has accelerated in 2016. The sudden shift is due to the growing concern of increase in labor and raw material cost. The hourly minimum wages were recently increased, following nationwide rallies in the west. Demands in rise in wages are imminent in Singapore as well. With the growing interest in opening businesses especially in the hospitality sector, competition is bound to increase. The workers now have options to choose the facility which best suits their needs. Labor is in demand because supply is in abundance. The only feasible solution for an independent restaurant owner is to invest in mPOS services for customer services and direct task force towards BOF.
Advantages of mPOS services
- Mobility: mPOS software offers a one of a kind advantage – the ability to be used anywhere. They can be carried to any table at the restaurant by the server or be used at a food truck. Those vendors at the farmer’s market can also use this software. mPOS systems are sleek and a practical alternative to bulky POS systems.
- Affordability: The main difference between the traditional POS software and mPOS services is affordability. mPOS systems are considerably cheaper, given the sizing down of the actual hardware and cloud based operation. Thus, the entry-level cost is low and the annual/monthly charges are affordable.
- User friendly: The simple beauty of mPOS service is that they are built on the systems that are ubiquitous to the Singaporean lifestyle. When iPads are used as mPOS services, there is no additional training required for operation. The design ensures that the service is user friendly.
The learning time demanded by mPOS system is cut in half, given its ease of use, prevalent understanding and simpler interface. Additionally, customers can use the iPad to view the menu, review their order or even look at representative pictures – increased customer-facing functionality.
A business can function well and efficiently when different departments work in collaboration and make an organization function seamlessly. Various departments are linked and dependent on each other. For example, the manufacturing department in a company and the packaging department are dependent on each other, as if there is no manufacturing done then there is no need for packing. Similarly, a manufactured item cannot be sold without proper packaging. Then there are departments that look into the internal functioning of a company. One department that looks into recruiting skilled and talented people for these departments is the human resource (HR) department.
The human resource department is in charge of the talent acquisition process in a company. There is one major difference between talent acquisition and recruitment. Recruitment is all about filling up vacant positions, while talent acquisition is about utilizing the right candidates and their talent to fill up positions and follow the same rigorous recruitment process for the future. For proper acquisition of talent, one has to foresee the future management of the business and analyze the past history of attrition. By doing this, one can predict what business lies in the pipeline and can create positions accordingly.
ERP software and talent management:
ERP or Enterprise Resource Planning is a type of software that uses modular systems to plan an integrated management system by coordination between various business processes. Over the recent past, various ERP software have been used for processes like payroll, accounting, operations, project management and human resource management.
ERP software has been applied in the human resource department for talent management. This has paved way for collaborations between various ERP software vendors and talent management software vendors to function as one integrated system from which the client company can reap maximum benefit.
Earlier, the ERP software looked into the basic processes of the HR department like payroll, administration work, and time management. However, with the recent collaborations between the talent management software and ERP software, the focus has shifted to achieving long term goals for an enterprise. Talent management looks into various areas such as performance management, goal management, talent acquisition, career development, learning management system, and succession planning. Thus one can say that talent management system is a more advanced form of enterprise resource planning as far as the human resource department is concerned. There are many companies that avail the manifold talent management system.